The Heffernan Consulting Team has been an outstanding tool for us. They have helped with client retention and with getting new clients. It can really set us apart in the field.

Also, we have strong people who are knowledgeable and personable, just what you need in a client or prospect meeting. I would never hesitate to bring them out. I am very grateful for all their support over the years.

Janice Berthold, Senior Vice President, Heffernan Insurance Brokers

The entire team provides valuable advice and education to most all of our clients. They are vital to client retention, obtaining new business and are considered an extension of our service team. If you are not using them, I would start immediately!

Russell Merlo, Vice President/Senior Account Executive, Heffernan Insurance Brokers

Our claims team is integral with winning new business and maintaining solid relationships with clients. Lisa and her team have earned the respect of many of my clients. Heffernan claims consultants and supporting team members deliver proven results which positively affects difficult and sometimes frustrating claims situations. When Workers' Comp claims become Employment Practices claims our claims consulting team work closely with Commercial Lines to ensure consistent communication within the departments. When a client had to combine 3 x-mods into one our claims team worked closely with the bureau and carrier to ensure accuracy and transparency with a complicated situation to ensure client satisfaction.

Pete Picetti, Senior Vice President, Heffernan Insurance Brokers